How to open 2017 QB...
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How to open 2017 QB Desktop file in 2018 Desktop Pro  


Joined: 12 months ago
Posts: 25
31/08/2020 7:55 pm  

A potential client gave me access to his Google docs and where his 2017 Quickbooks files are kept. I can't figure out what or how to open any of these files. The files end with either .qbw, .qbw.ND, .qbw.TLG. Is it possible to open any of these files with my 2018 Desktop Pro? If yes, how? 


Joined: 12 months ago
Posts: 126
31/08/2020 11:07 pm  

You have to have the same year version, to open a QB file.  The .qbw is the "working" file, and should not be used in the cloud, unless he just copied it there for you to grab.  You also have to download his file to your computer, then restore it.....BUT, if you restore his 2017 file to your 2018 program you will not be able to return it to him to continue working.  Either you will have to find the 2017 version, which is not likely to find, or he will have to upgrade to 2018, also not likely to find, or you will have to work remotely or on-site. 

IF he is accessing the .qbw file on his computer, from the google docs, advise him not to!  It will corrupt the file, sooner or later, and then it is more difficult to fix.  He can keep a back up file in the cloud.  Since the .ND and .TLG files are also in google, it sounds like he is accessing the working file from the cloud.  Not a good idea!  

Hope this helps!

Joined: 12 months ago
Posts: 126
31/08/2020 11:11 pm  

P.S.  It sounds like you may be in over your head a bit.  I would advise you to become a QuickBooks ProAdvisor.  You will get all the education about the file types, what is compatible and what isn't, as well as the Accountant's Version of QB.  

Once you become certified, you will get your name in the "find an expert" data base.  

It is well worth the funds, for all you get.

 Jennafer Thorpe
(@Jennafer Thorpe)
Joined: 2 weeks ago
Posts: 1
01/09/2020 7:58 pm  

Thanks Casey for your feedback. I've been looking for the ProAdvisor program on Intuit and haven't had any luck until today.


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