Void Account Receivable check and reissue in closed period
I issued a refund for accounts receivable in Quickbooks, the check was never received so I had to reissue the check. When I followed online suggestions about having to do a journal entry in the month it was issued and then a reversing journal entry in the current month, it now shows up in my open invoices. I do not know how to get this out of my open invoices. The original check was issued in September 2020, and the new check was issued in November 2020. Any suggestions on how to fix this?
Try going to Receive payment, type in the customer name, and there should be a credit available, that you post to the invoice.
That should take it away from the open invoice list.