98 pages [59 self-teaching + 39 quizzes/answers]
Section 1: Employee inventory theft. Red flags of false sales, phony write-offs and other theft schemes. 5 controls that prevent theft.
Section 2: Preventing employee theft. 4 key factors to check before hiring. How to use a fidelity bond for employees who have access to cash. Controls against theft, fraud.
Section 3: Check fraud. How to prevent—or spot—forged company checks, payroll-related check fraud, customer check fraud. Systems that prevent check fraud.
Section 4: Credit card fraud. 10 schemes that use lost or stolen credit cards. How to spot a counterfeit Visa, MasterCard or American Express card. Recommended rules for company credit cards.
Section 5: How vendors can cheat you. Forms of bribery. Telemarketing scams that target businesses. How to check out a suspicious vendor before you buy.
Appendix A: Forms, Patterns and Red Flags of Bribery
Appendix B: Operations That Support Frauds and Scams
Publisher: AIPB
DEIRDRE –
I like that one
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HUONG –
Good
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ABELARDO –
Very informative, great review for anyone that does not work retail on a daily basis.
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TERECITA –
Some items were out of date and no longer apply, but overall very good.
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DEBORAH –
Great book but could be longer.
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ELIZABETH –
Good coverage of material.
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BENJAMIN –
Short and to the point.
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TIANRONG –
great
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